All content tagged with ‘Patient experience’

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Embracing patient stories to improve care

Tuesday April 9, 9:39am

I was recently told my daughter needs an operation under general anaesthetic.  As the doctor said the words my heart was in my mouth and my stomach in my chest.  My precious baby (albeit a 9 year old baby), was going to have surgery with all the risk and anxiety...

A day in the life of an NHS Manager

Wednesday October 17, 2:34pm

I have recently started at SWBH as a management trainee, working in Surgery B.  I am on a graduate training programme for two years, the first of which will be as a general manager in Ophthalmology for 12 months.  I started in the beginning of September and I have had a very...

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