All content tagged with ‘Chief Executive’

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Chief Executive’s Blog September 2013

Monday September 16, 9:23pm

We had to cancel our cricket match against local GPs yesterday.  Winter has arrived. It happens every year.  I could well imagine people buying or using our service are mystified by the fuss.  Having just celebrated our 65th birthday as an NHS, we ought to have worked out how to...

Chief Executive’s Blog – July 2013

Wednesday July 31, 11:50pm

67% of patients we admit as inpatients would be extremely likely “recommend our hospital to friends or family” with another 28% likely to.  Though many tell our healthcare assistants and nurses what a curious question they find this, as they wish no ill health on those they love!  Our annual...

Chief Executive’s Blog June 2013

Monday June 17, 4:56pm

June is the start of my third month as the Trust’s Chief Executive.  I have had a tremendously exciting first few weeks.  I have of course visited all of our sites – Rowley Regis, Leasowes and Halcyon, City Hospital, Birmingham and Midland Eye Centre, Sandwell  General Hospital, our Learning Works...

Unlocking the potential of ‘real’ staff engagement

Wednesday April 17, 10:30am

Last week I had the opportunity to visit a hospital in another part of the country not once, but twice.  Being the nosey parker I am, I didn’t miss the opportunity to talk to staff, patients and visitors about their experiences. What I found were incredible friendly, committed staff who...

Calm before the storm

Thursday October 4, 1:35pm

It’s been over a month since I last blogged, proof that the world of communications is a bit like British summertime…when it rains it pours! One minute you can be wondering if your phone still works and the next it is ringing off the hook. Shortly after the announcement that...

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